Privacy Policy

Privacy Policy for Air Flow Systems, LLC

Effective Date: November 27, 2024

1. Introduction

Air Flow Systems, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flowsysclean.com and use our furnace cleaning and repair services in Arizona.

2. Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Service address and property details
• Payment and billing information
• Communication preferences

Technical Information

• Website usage data and analytics
• IP addresses and device information
• Cookies and similar tracking technologies
• Website performance metrics

3. How We Use Your Information

• Provide furnace cleaning and repair services
• Process payments and manage accounts
• Communicate about appointments and service updates
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with consent)

4. Information Sharing and Disclosure

We may share your information with:

• Service technicians and contractors
• Payment processors and billing services
• Legal and regulatory authorities when required
• Business partners with your consent

We do not sell, rent, or lease your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data encryption
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Analyze website usage
• Improve user experience
• Provide targeted services

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Data portability
• File complaints with regulatory authorities

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide services you have requested
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and operations

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

This Privacy Policy is governed by the laws of the State of Arizona.